The Store - Frequently Asked Questions - Studio in the Sticks
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Shipping

What Shipping Methods Are Available?

Currently we offer a number two flat rate shipping methods depending on your location. We recommend adding a product to your cart, going to the checkout and entering your address to see what options are available to you. Don’t worry, you won’t be charged until you confirm your order.

Do You Ship Internationally?

We do indeed ship our products worldwide. Estimated times:

UK

3-5 business days

Rest of the world

10-20 days

Please note: shipping time can vary.

How Long Will It Take To Get My Order?

You’ll see how long it’ll take for your order to be delivered just before you confirm your order. Timings will vary depending on type of item and where you are in the world.

Customs

Please be aware that for intentional orders there will occasionally be customs taxes. We are not responsible for these costs and they can vary depending on location.

Payment

What Payment Methods Are Accepted?

Currently you can pay with Paypal.

Orders & Returns

How Can I Return An Order?

If you would like to return an item please contact us within a week of receiving it. You will be responsible for any costs related to shipping the item back to us.

Please note: Any products bought in a sale or using a discount code will not be entitled to a refund.